Terms & Conditions

Last Updated: [Insert Date]

1. Introduction

Welcome to SirDaksh (“we,” “our,” “us”).

These Terms & Conditions (“Terms”) govern your use of our website, services, and applications (collectively, the “Service”), including any integration with Amazon Services APIs.

By accessing or using our Service, you agree to be bound by these Terms.

2. Eligibility

You must:

• Be at least 18 years old (or legal age in your jurisdiction)

• Have the authority to enter into a binding agreement

• Use the Service in compliance with applicable laws

3. Description of Services

We provide tools/services that may:

• Integrate with Amazon seller/vendor accounts

• Access and process data via Amazon Services APIs

• Assist with order management, analytics, or operations

We act as a Solution Provider as defined under Amazon policies.

4. Account Registration and Security

4.1 Account Responsibility

You agree to:

• Provide accurate and complete information

• Maintain confidentiality of login credentials

• Accept responsibility for all activities under your account

4.2 Security Requirements

In alignment with Amazon DPP:

• Accounts must not be shared

• Strong passwords and Multi-Factor Authentication (MFA) are required

• Unauthorized access must be reported immediately

We reserve the right to suspend accounts that violate security requirements.

5. Acceptable Use

You agree NOT to:

• Use the Service for unlawful purposes

• Violate Amazon policies or agreements

• Attempt unauthorized access to systems or data

• Interfere with system security or integrity

• Reverse engineer or exploit the Service

6. Data Usage and Privacy

Your use of the Service is also governed by our Privacy Policy.

6.1 Amazon Data Compliance

You agree that:

• Data accessed via Amazon APIs will be used only for permitted purposes

• Personally Identifiable Information (PII) will be handled per Amazon DPP

• Data will not be misused, sold, or shared improperly

6.2 User Responsibilities

You are responsible for:

• Ensuring you have rights to share any data you provide

• Complying with applicable data protection laws

7. Data Security

We implement security measures consistent with Amazon DPP, including:

• Encryption in transit and at rest

• Access controls and least privilege principles

• Monitoring, logging, and incident response

However, no system is completely secure, and you use the Service at your own risk.

8. Data Retention and Deletion

• PII is retained only as long as necessary (generally up to 30 days post order delivery unless legally required)

• Non-PII data may be retained up to 18 months

• Data may be deleted upon request or as required by Amazon

We reserve the right to delete data to comply with legal or contractual obligations.

9. Third-Party Services

Our Service may interact with:

• Amazon Services APIs

• Third-party vendors or service providers

We are not responsible for:

• Third-party services’ availability or performance

• Their privacy or security practices

Use of third-party services is at your own risk.

10. Intellectual Property

All content, software, and materials provided by us are:

• Owned by or licensed to us

• Protected by intellectual property laws

You may not:

• Copy, modify, distribute, or resell our Service without permission

11. Suspension and Termination

We may suspend or terminate your access if:

• You violate these Terms

• You breach Amazon policies

• Required by law or regulatory authority

Upon termination:

• Your access will be revoked

• Data may be deleted per our retention policy

12. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We do not guarantee:

• Uninterrupted or error-free operation

• Accuracy or completeness of data

• Compatibility with all systems

13. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

• Indirect, incidental, or consequential damages

• Loss of data, revenue, or profits

• Unauthorized access or breaches beyond our control

Our total liability shall not exceed the amount paid by you (if any) for the Service.

14. Indemnification

You agree to indemnify and hold us harmless from:

• Claims arising from your use of the Service

• Violations of these Terms

• Breach of applicable laws or Amazon policies

15. Incident Reporting

You agree to:

• Promptly notify us of any suspected security incidents

• Cooperate in investigations

We may report incidents to Amazon and relevant authorities as required.

16. Compliance with Laws

You agree to comply with:

• All applicable local and international laws

• Data protection regulations

• Amazon policies and agreements

17. Audit and Cooperation

Where required:

• You agree to cooperate with audits or compliance checks

• Provide necessary information to verify lawful use of the Service

18. Modifications to the Service

We may:

• Modify or discontinue features

• Update security measures

• Change integrations with Amazon APIs

We are not liable for service interruptions due to such changes.

19. Changes to Terms

We may update these Terms at any time.

• Changes will be posted with an updated date

• Continued use constitutes acceptance of revised Terms

20. Governing Law

These Terms shall be governed by the laws of India

Any disputes shall be subject to the jurisdiction of courts in Jaipur Rajasthan.